Responsible gambling
If you're concerned about your gambling habits or want to take steps to maintain a healthy gaming experience, we're here to help. Our platform is designed with responsible gaming practices in mind, providing you with tools and resources to control your play.
Deposit Limits
Set limits on the amount of money you can deposit into your account daily, weekly, or monthly. This helps prevent overspending and gives you a chance to reassess your budget. You can adjust these limits at any time through our website or mobile app.
- Daily: CAD $2,000
- Weekly: CAD $10,000
- Monthly: CAD $30,000
Cool-Off Period
Take a break from gaming with our Cool-Off feature. This allows you to step away from the platform for 24 hours to 7 days, giving you time to reflect on your habits and recharge.
Self-Exclusion
If you feel that you need more extensive support or want to maintain a longer break from gaming, our Self-Exclusion program is available. You can choose from a range of options, including:
- Temporary self-exclusion (6 months to 1 year)
- Permanent self-exclusion
Once you've opted for self-exclusion, your account will be closed, and you'll receive assistance in managing your gaming habits.
Responsible Gaming Tools
We offer a variety of tools to support responsible gaming. These include:
- Deposit limits
- Cool-Off period
- Self-exclusion
- Reality checks (automatic notifications about the time spent playing)
You can access these tools through our website or mobile app, and they're always available 24/7.
Links to Support Organizations
We understand that sometimes you may need external help with managing your gaming habits. That's why we've partnered with reputable organizations to provide additional support:
- Gamblers Anonymous
- Gambling Therapy
These resources are designed to help you maintain a healthy balance between gaming and real life, and they're always available for you to use.
If you have any questions or concerns about our responsible gaming practices or need assistance with setting limits, please don't hesitate to contact us. We're here to support you in your gaming journey.